To afford a better experience on the tablet device, we looked outside of our field of expertise and studied how book and magazine designers work.
Using these size classes helped us not only to follow platform standards but also to design an adaptable interface that provides a more enjoyable experience in any situation. In principle, the system defines two size classes, regular and compact, which describe the height and width of the view. Working closely with engineers, we followed the Apple size classes standard on iOS. UI elements and interaction gestures are not suitable for the form factor.įirst, we got familiar with the landscape of all iPad device models to ensure a framework that works for adaptivity. User research has found problems in accessibility, discoverability, and other unfulfilled needs in the tablet experience. The screen real estate of the tablet makes it useful for playlisting and curation purposes, but doesn't support users to manage the complexity of music and podcast discovery easily. It's a workmanlike experience, meaning it does its job, but it doesn't provide a richer experience. Spotify's layout was not optimized for the tablet, which makes it unattractive and difficult to use. After running additional research, we had three key insights we learned from a tablet in-home study: A great benefit of working at a company like Spotify is that it has a vast archive of learnings and reports available, which helped us to understand the user needs and phrase a more explicit problem statement. In March 2019, a group of designers, engineers, and user researchers sat together and assessed the current state of the iPad experience.
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